Second annual Aviva Fraud Report reveals Ontario auto insurance policyholders are increasingly supportive of actions to combat fraud

December 4, 2018 --- Aviva Insurance today released their second annual Aviva Fraud Report, containing new polling data about auto insurance fraud in Ontario. The survey findings demonstrate that Ontario auto insurance policyholders remain aware of fraud and supportive of government and law enforcement initiatives to fight it - and increasingly so on both counts, when compared to the 2017 survey.

Pollara Strategic Insights conducted the online survey on behalf of Aviva Insurance. A total of N=1,500 adult Ontarians with a current auto insurance policy were surveyed from October 15 to 24, 2018. Online surveys cannot be assigned a margin of error, but a probability sample of this size would be considered accurate within +2.5%, 19 times out of 20.

Some of the key findings in the report include:

  • 88% think that auto repair shops inflate the cost of vehicle repairs, compared to 77% in 2017.
  • 86% of Ontarians support government and law enforcement agencies investing more resources to investigate and prosecute fraudulent claims, compared to 78% in 2017.
  • 86% of Ontarians feel that more needs to be done to combat fraud.
  • 73% believe that cracking down on fraud would reduce their current auto insurance premium.

See the Aviva press release for further study details and spokesperson information. Visit Aviva's dedicated insurance fraud website to download the full 2018 Aviva Fraud Report.

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Majority of Canadians with opinion of USMCA are satisfied with final deal and Trudeau Government's handling of NAFTA negotiations

November 23, 2018 --- Our latest poll for Maclean's - and our third survey on the NAFTA negotiations and resulting USMCA free trade agreement - reveals that a majority of Canadians who hold an opinion on the subject have positive views of the USMCA deal and the Trudeau Government's handling of the NAFTA negotiations with the Trump Administration.

A four-in-ten plurality (42%) of Canadians approve of the new USMCA free trade agreement, whereas just over a third (36%) disapprove. However, among those holding an opinion about the deal, a majority (54%) express approval.

  • About two-in-ten (22%) either do not have an opinion or are unsure. This is consistent with our previous waves of research on the NAFTA negotiations as well as most public opinion research on free trade deals and foreign policy matters, wherein 20-25% of the public tends to answer Don't Know/Unsure to these questions, likely reflecting a lower level of public engagement or comfort with this subject matter.

Almost half (46%) of Canadians feel USMCA will be good (30%) or a mix of good and bad (16%) for Canada. Among those holding an opinion on this front, 55% feel it will be good (36%) or both good and bad (19%) for the country.

  • Canadians hold somewhat lower expectations of the deal's impact upon their province, with 40% expecting it will be good (27%) or a mix of good and bad (13%) for their province.
  • Almost half (45%) of Canadians feel the deal will be good (35%) or good and bad (10%) for Mexico.
  • Three-quarters (75%) feel the deal will be good (69%) or good and bad (6%) for the U.S.

Nearly half (47%) of Canadians – and 54% of those with an opinion – approve of the job the Trudeau Government did in the NAFTA/USMCA negotiations. Four-in-ten (39%) disapprove, and 14% are unsure.

A plurality (39%) of Canadians – and 49% of those with an opinion – feel that the Trudeau Government got the best possible deal, whereas 31% feel they should have continued negotiating for a better deal. Another 10% were opposed to any free trade agreement, and 20% are unsure.

  • Regionally speaking, positive assessments of the deal and the government’s performance are most likely to be found in Ontario, BC, and Atlantic Canada, followed by Alberta. Negative assessments are most likely to be found in Quebec, whereas middling sentiment is found in Manitoba/Saskatchewan.

See the full details in our report and associated data tables, as well as further perspective via John Geddes' article in Maclean's.

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The Change Foundation Releases Findings of Landmark Survey of 800 Ontario Caregivers

November 15, 2018 --- The Change Foundation today released their Spotlight on Ontario's Caregivers report, detailing the findings of their first annual survey of 800 caregivers in the province - that is, those family members, friends, or neighbours who provide care to someone without pay.

Pollara Strategic Insights is proud to be The Change Foundation's research partner in this landmark multi-year project, leading design, execution, and analysis of annual surveys of caregivers as well the creation, management, and moderation of an advisory panel of 100+ caregivers - hosted within Dialogue, our online panel management and qualitative discussion forum platform.

The Spotlight on Ontario's Caregivers report is the first of its kind in Ontario. It provides a profile of caregivers, their experiences, and their needs. The objectives for this study were to understand:

  • who caregivers are;
  • who caregivers are caring for;
  • what tasks caregivers are responsible for;
  • where caregivers are turning for information and support;
  • how caregiving impacts the lives and health of both the caregiver and the care receiver;
  • how caregivers feel about their role as part of the healthcare team; and
  • what additional supports or information could help caregivers in their role.

The report can be downloaded from The Change Foundation's website. In addition to hosting the annual survey reports, their Spotlight on Caregivers webpage will be updated regularly with caregiver stories and additional analyses of the survey data. Check it often.

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