December 4, 2018 — Aviva Insurance today released their second annual Aviva Fraud Report, containing new polling data about auto insurance fraud in Ontario. The survey findings demonstrate that Ontario auto insurance policyholders remain aware of fraud and supportive of government and law enforcement initiatives to fight it – and increasingly so on both counts, when compared to the 2017 survey.
Pollara Strategic Insights conducted the online survey on behalf of Aviva Insurance. A total of N=1,500 adult Ontarians with a current auto insurance policy were surveyed from October 15 to 24, 2018. Online surveys cannot be assigned a margin of error, but a probability sample of this size would be considered accurate within +2.5%, 19 times out of 20.
Some of the key findings in the report include:
- 88% think that auto repair shops inflate the cost of vehicle repairs, compared to 77% in 2017.
- 86% of Ontarians support government and law enforcement agencies investing more resources to investigate and prosecute fraudulent claims, compared to 78% in 2017.
- 86% of Ontarians feel that more needs to be done to combat fraud.
- 73% believe that cracking down on fraud would reduce their current auto insurance premium.
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