Our annual provincial benchmarking survey reveals that the reputation scores for Ontario’s hospitals remain steady and moderately positive – overall and in terms of quality of care.  Overall, about six-in-ten Ontarians are at least moderately satisfied with their primary hospital on an overall (58%) and quality of care (61%) basis.

Across the regions, hospital impression ratings are higher in the East and Southwest, and lower in Hamilton-Niagara and the North – with slight increases in the Southwest and declines in Hamilton-Niagara since 2017. Toronto and the 905 GTA Belt remain steady with ratings aligned with the average.

Full details in our report: Hospital Reputation in Ontario, 2018