July 8, 2026 – The Toronto Regional Real Estate Board (TRREB) has released the What We Heard Report outlining key findings from the comprehensive Your Voice, Our Future initiative launched last fall, consulting TRREB’s nearly 70,000 Members through surveys, focus groups, and town halls to gather their opinions about the Board.
Pollara Strategic insights is proud to have been TRREB’s research partner in this major consultation initiative. The final report highlights modest but encouraging progress across several areas and includes results from the second survey of Members. Our second member survey for TRREB was conducted from May 5-27, 2026, amongst a sample of N=1,490 TRREB Members. A probability sample of this size carries a margin of error of ± 2.4 per cent, 19 times out of 20. Some of the key findings include:
- Improved Member satisfaction: An increase in overall Member satisfaction from the December 2025 survey
- Growing trust and confidence: Positive movement in trust, perceptions of leadership, and confidence in TRREB’s direction
- Strong value in core offerings: Members continue to value TRREB’s data, tools, and services that support their businesses
At the same time, Members identified important opportunities for improvement:
- A better understanding of the value of membership fees
- Clear evidence that Member feedback is not only heard, but acted on
- Greater transparency and clarity around how decisions are made
- Enhancements to the usability and integration of technology and tools
For full details, read the final report at the TRREB website.
